Your Slimming Clinic is committed to complying with Privacy and Data Protection Laws including:
The General Data Protection Regulation (GDPR) and any related legislation which applies in the UK, including, without limitation, any legislation derived from the Data Protection Bill 2017.
The Privacy and Electronic Communications Regulations (2003) and any successor or related legislation, including without limitation, E-Privacy Regulation 2017/0003.
All other applicable laws and regulations relating to the processing of personal data and privacy, including statutory instruments and, where applicable, the guidance and codes of practice issues by the Information Commissioner’s Office (ICO) or any other supervisory authority.
All laws are collectively called ‘the Legislation’
This policy sets out what we do to protect individuals’ personal data.
Anyone who handles personal data in any way on behalf of Your Slimming Clinic must ensure that we comply with this policy. The definition of ‘personal data’ is outlined below. Any breach of this policy will be taken seriously and may result in disciplinary action or more serious sanctions.
This policy may be amended from time to time to reflect any changes in legislation, regulatory guidance or internal policy decisions.
Your Slimming Clinic handles personal data relating to:
- Self-employed consultants
- Potential patients with registered interest
DEFINITIONS OF DATA PROTECTION TERMS
The following terms will be used in this policy and are defined below:
Include all living individuals about whom we hold personal data, for instance, an employee or a patient.
A data subject need not be a UK national or resident. All data subjects have legal rights in relation to their personal data.
Means any information relating to a living person who can be identified directly or indirectly from that information (or from that information and other information in our possession). Personal data can be factual (such as a name, address, or date of birth) or it can be an opinion (such as a performance appraisal). It can also include an identifier such as an identification number, location data, an online identifier specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that person.
Are the people who, or organisations, which, decide the purposes and the means for which, any personal data is processed. They have a responsibility to process personal data in compliance with the Legislation. Your Slimming Clinic is the data controller of all personal data that we manage in connection with our work and activities.
Include any person who processes personal data on behalf of a data controller. Employees of data controllers are excluded from this definition but it could include other organisations such as website hosts, or other service providers which handle personal data on our behalf.
European Economic Area
Includes all countries in the European Union as well as Norway, Iceland and Liechtenstein.
Means the Information Commissioner’s Office (the authority which oversees data protection regulation in the UK).
Any activity that involves the use of personal data, whether or not by automated means. It includes but is not limited to:
- Adapting or altering
- Disclosing by transmission
- Disseminating or otherwise making available
- Alignment or combination
- Destruction of personal data
Sensitive Personal Data (which is defined as “special categories of personal data” under the GDPR)
Includes information about a person’s:
- Racial or ethnic origin
- Political opinions
- Religious, philosophical or similar beliefs
- Trade union membership
- Physical or mental health or condition
- Sexual life or orientation
- Genetic data
- Biometric data
- Such other categories of personal data as may be designated as “special categories of personal data” under the Legislation.
DATA PROTECTION PRINCIPLES
Anyone processing personal data must comply with the sex data protection principles set out in the GDPR. We are required to comply with these principles (summarised below), and show that we comply, in respect of any personal data that we deal with as a data controller.
Personal data should be:
- Processed fairly, lawfully and transparently
- Collected for a specified, explicit and legitimate purposes and not further processed in a way which is incompatible with those purposes
- Adequate, relevant and limited to what is necessary for the purpose for which it is held
- Accurate and, where necessary, kept up to date
- Not kept longer than necessary
- Processed in a manner that ensures appropriate security of the personal data
- PROCESSING DATA FAIRLY AND LAWFULLY
The first data protection principle requires that personal data is obtained fairly and lawfully and processed for purposes that the data subject has been told about. Processing will only be lawful if certain conditions can be satisfied, including where the data subject has given consent, or where the processing is necessary for one or more specified reasons, such as where it is necessary for the performance of a contract.
To comply with this principle, every time we receive personal data about a person directly from that individual, which we intend to keep, we need to provide that person with “the fair processing information.” In other words, we need to tell them:
- The type of information we will be collecting (categories of personal data concerned)
- Who will be holding their information, i.e. Your Slimming Clinic, including contact details
- Why we are collecting their information and what we intend to do with it
- The legal basis for collecting their information
- If relying on legitimate interests as a basis for processing, what are those legitimate interests
- Whether the provision of their personal data is part of a statutory or contractual obligation and details of the consequences of the data subject not providing that data
- The period for which their personal data will be stored or, where that is not possible, the criteria that will be used to decide that period
- Details of the people or organisations with whom we will be sharing their personal data.
- If relevant, the fact that we will be transferring their personal data outside the EEA and details of relevant safeguards
- The existence of any automated decision-making including profiling in relation to that personal data
Where we obtain personal data about a person from a source other than the person his or her self, we must provide that individual with the following information in addition to the above:
- The categories of personal data that we hold
- The source of the personal data and whether this is a public source
In addition, in both scenarios (where personal data is obtained both directly and indirectly), we must also inform individuals of their rights outlined below, including the right to lodge a complaint with the ICO and, the right to withdraw consent to the processing of their personal data.
This fair processing information can be provided in a number of places including on web pages, in mailings or on application forms. We must ensure that the fair processing information is concise, transparent, intelligible and easily accessible.
- PROCESSING DATA FOR THE ORIGINAL PURPOSE
The second data protection principle requires that personal data be only processed for the specific, explicit and legitimate purposes that the individual was told about when we first obtained their information. This means that we should not collect personal data for one purpose and then use it for another. If it becomes necessary to process a person’s information for a new purpose, the individual should be informed of the new purpose beforehand.
- PERSONAL DATA SHOULD BE ADEQUATE AND ACCURATE
The third data protection principles require that personal data that we keep should be accurate, adequate and relevant. Data should be limited to what is necessary in relation to the purposes for which it is processed.
- NOT RETAINING DATA LONGER THAN NECESSARY
The forth data protection principle requires that inaccurate or out-of-date data should be destroyed securely, and we must take every reasonable step to ensure that personal data which is inaccurate is corrected. This data protection principle requires that we should not keep personal data for longer than we need to for the purpose it was collected for. This means that the personal data that we hold should be destroyed or erased from our systems when it is no longer needed.
- RIGHTS OF INDIVIDUALS UNDER THE GDPR
The GDPR gives people rights in relation to how organisations process their personal data. Everyone who holds personal data on behalf of Your Slimming Clinic needs to be aware of these rights.
They include (but are not limited to) the right:
- To request a copy of any personal data that we hold about them (as a data controller), as well as a description of the type of information that we are processing, the uses that are being made of the information, details of anyone to whom their personal data has been disclosed, and how long the data will be stored (known as subject access rights)
- To be told, where any information is not collected from the person directly, any available information as to the source of the information
- To be told of the existence of automated decision-making
- To object to the processing of data where the processing is based on either the conditions of public interest or legitimate interests
- To have all personal data erased (the right to be forgotten) unless certain limited conditions apply
- To restrict processing where the individual has objected to the processing
- To have inaccurate data amended or destroy
- To prevent processing that is likely to cause unwarranted substantial damage or distress to
themselves or anyone else.
- DATA SECURITY
The sixth data protection principle requires that we keep secure any personal data that we hold. We are required to put in place procedures to keep the personal data that we hold secure, including protection against unauthorised or unlawful processing and against accidental loss, destruction or damage, using appropriate technical or organisational measures.
When we are dealing with sensitive personal data, more rigorous security measures are likely to be needed, for instance, if sensitive personal data (such as details of an individual’s health, race or sexuality) is held on a memory stick or other portable device it should always be encrypted.
When deciding what level of security is needed, your starting point should be to look at whether the information is sensitive or highly confidential and how much damage could be caused if it fell into the wrong hands.
The following security procedures and monitoring processes must be following in relation to all personal data processed by us:
- Backing up data (daily back-ups should be taken of all the data on the system and data should not be stored on local drives or removable media as these will not be backed up)
- Staff should always ensure that individual monitors do not show confidential information to passers-by and that they log off from their PC when it is left unattended
- Paper documents should be shredded, memory sticks, CD-ROMs and other media on which personal data is stored should be physically destroyed when they are no longer required
- Personal data must always be transferred in a secure manner (the degree of security required will depend on the nature of the data)
- Desks and cupboards should be kept locked if they hold confidential information of any kind
- Staff must keep data secure when travelling or using it outside the offices
- Staff must take steps to ensure we are giving information only to authorised persons when it is requested. This involves requesting at least two pieces of security information that you can match with data we have on record, for example, a date of birth and a postcode.
SUBJECT ACCESS REQUESTS
Under the GDPR, people have the right to request a copy of any personal data we hold about them.
To do this, they must request a copy of the data either in writing, and this will be processed by Your Slimming Clinic. In almost all cases, this will be free of charge and provided within 30 days of receipt of the request.
PROCESSING SENSITIVE PERSONAL DATA
On some occasions we may collect information about individuals that is defined by the GDPR as special categories of personal data, and special rules will apply to the processing of this data. In this policy we refer to “special categories of personal data” as “sensitive personal data.” The categories of sensitive personal data are defined earlier in this document.
Purely financial information is not technically defined as sensitive personal data by the GDPR. However, particular care should be taken when processing such data, as the ICO will treat a breach relating to financial data very seriously.
In most cases, in order to process sensitive personal data, we must obtain explicit consent from the individuals involved. As with any other type of information we will also have to be absolutely clear with people about how we are going to use their information.
Your Slimming Clinic provides a medical service, so we have a legal and regulatory obligation to obtain and record certain information. As we are unable to legally provide our services without processing this data, we are unable to rely on “explicit consent” as there would be no way for a patient to refuse consent without being adversely affected.
Instead, Your Slimming Clinic relies on a ‘Lawful basis for processing’ -the data we process is ‘necessary for the performance of a contract’, and is ‘necessary for compliance with a legal obligation to which the controller is subject’.
We recognise that whilst there is no obligation for us to make an annual notification to the ICO under the GDPR, we consult with the ICO where necessary if and when we are carrying out ‘high risk’ processing.
We will report breaches (other than those which are unlikely to be a risk to individuals) to the ICO where necessary, within 72 hours. We will also notify affected individuals where the breach is likely to result in a high risk to the rights and freedoms of these individuals.
MONITORING AND REVIEW OF THE POLICY
The company Directors and Management will review this policy annually to ensure that it is achieving its objectives